RETURNS
WE WILL ACCEPT RETURNS WITHIN 14 DAYS OF THE RECEIPT OF YOUR ORDER.
(PLEASE NOTE THAT WE ARE UNABLE TO ACCEPT RETURNS OR ISSUE REFUNDS FOR EMBOSSED/PERSONALISED ITEMS.)
THE RETURN SHIPMENT OF THE MERCHANDISE SHOULD BE SENT TO:
C H R I S T I A N M E I E R
Isarstr. 8
93057 Regensburg
Germany
SHOULD YOU MAKE USE OF YOUR RIGHT OF WITHDRAWAL, WE BEAR THE CHARGE OF THE RETURN COSTS IF THE MERCHANDISE DELIVERED CORRESPONDS TO THE MERCHANDISE ORDERED.
(WE WILL SEND YOU A RETURN DELIVERY SLIP AFTER YOU HAVE INFORMED US ABOUT THE CANCELLATION OF THE SALE CONTRACT).
PLEASE INCLUDE A COPY OF YOUR INVOICE.
WE ASK YOU TO RETURN YOUR ORDER TO US IN THEIR ORIGINAL PACKAGING AND IN NEW CONDITION.
IF YOU WITHDRAW THE CONTRACT, WE REFUND THE AMOUNT FOR THE ITEM YOU HAVE PURCHASED TO THE ORIGINAL PAYMENT METHOD, THE SHIPPING COSTS EXCLUDED.
AFTER WE HAVE RECEIVED THE PRODUCT BACK IN OUR STOCK, REFUNDS CAN TAKE UP TO 14 WORKING DAYS TO SHOW ON YOUR ACCOUNT DUE TO VARYING PROCESSING TIMES BETWEEN PAYMENT PROVIDERS.